Frequently asked questions.
Clear answers for organizers, players, purchasers, and server owners.
Setup & permissions
How do I set up the bot?
Add the bot, run /setup with Manage Server permission, and choose existing channels or automatic channel creation. See the complete setup guide.
Which permissions does the bot need?
It needs the permissions shown in its install flow for channels, messages, files, and voice moderation. Give it Manage Nicknames and place the bot role above player roles if you want champion trophy nicknames to work.
Who can use the controller?
Setup and controller tools require Manage Server. The private key-revocation control is restricted to the configured bot owner.
Can regular members see private match rooms?
No. Only both competing teams and authorized administrators can see each temporary match text and voice room.
Signup & teams
How does mixed Duo Signup work?
A player can invite a specific partner or join the solo duo queue. Confirmed duos always stay together. Accepted solo entrants are randomly paired with other accepted solos when teams are generated.
What happens when too many solo players register?
Every eligible solo receives a DM with Claim My Bracket Spot. Claims are saved in first-response order. The fastest players fill the available complete-team spots; slower players are removed and notified when the queue fills.
What if a player does not receive the claim DM?
They should enable direct messages from server members before registration closes. The admin controller reports how many claim DMs were delivered.
Can Lock, Respin, and Nuke be used on Free?
Yes. The actions themselves are Free. Nuke pricing and the Increase Nuke Price control are available only on paid bot plans.
Brackets & matches
How many teams can a bracket hold?
Any complete team count of two or more is supported. The bracket expands to the next power of two and automatically assigns byes where needed.
What are the BO3 and BO5 formats?
BO3 is HP / HP / SND. The Grand Final is BO5: HP / HP / SND / HP / SND. Overload is not used.
Which maps are available?
Hardpoint: Den, Frequency, Gridlock, Hacienda, Sake, Scar.
Search & Destroy: Den, Fringe, Gridlock, Hacienda, Raid, Sake.
Can a later round start early?
No. Semifinals wait for every earlier match, and the Grand Final waits for every Semifinal. Approved winners advance automatically.
How long does the champion trophy remain?
Five hours after the Grand Final is approved. The bot stores the original nickname and restores it automatically—even if the hosting service restarts during the timer.
Payments & storage
Does the bot process player payments?
No. Organizers choose optional methods and manually confirm who paid. The bot tracks payment status, action fees, and the prize pot but never handles money.
Does it need a separate database?
No. SQLite is built in. Hosts should attach persistent storage so records, licenses, claims, and timers survive redeployments.
Branding, Premium & Lifetime
What can League Pro and Lifetime customize?
Admins can upload a logo, change the bot’s server nickname and server-specific avatar, rename panels, add footer text, choose an accent color, and choose a readable bracket background.
Does a custom logo change the bot everywhere?
No. It changes the bot’s server-specific avatar and panel thumbnails only in that server. Other servers keep their own branding.
How does the free 15-day trial work?
An administrator votes on Top.gg, then opens /setup → Premium and selects Verify Vote & Start Trial. Each server can claim it once when vote verification is available.
How does the purchaser transfer Lifetime Premium?
- Add the bot to the new server.
- Give the original purchaser Manage Server there.
- Run /setup and open Premium.
- Select Assign My Lifetime License.
The old server returns to Free immediately. Only the original purchaser can transfer it, one server can use it at a time, and transfers are limited to once every 30 days.
Can a redeemed Lifetime key be transferred?
Yes. The account that redeems it becomes the owner and follows the same one-server and 30-day transfer rules.
What should I do with activation and revoke keys?
Send only the activation key to the customer. Keep the paired revoke key private. Only the configured bot owner can see and use Revoke Key.